A stale profile makes you look closed
Someone taps your name and finds three photos from 2021 and a review that’s been sitting unanswered for a year. Then they tap the competitor below you, who posted last week.
Empty and outdated
No recent photos or posts reads as ‘maybe not in business anymore’, even when you’re booked solid.
Reviews left hanging
Unanswered reviews, good or bad, tell customers nobody’s minding the shop.
The competitor looks alive
Right beside you sits a business posting weekly with fresh five-star reviews. Guess who gets the call.
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What I handle each month
Profile optimization
Every field filled out properly, categories, services, hours, the lot.
Regular posts
Fresh updates that keep you looking busy and current, week to week.
Reviews, generated & answered
A simple way to earn more reviews, and every single one gets a reply.
Photo refresh
Your best recent jobs, added regularly so the work speaks for itself.
Q&A monitoring
Customer questions caught and answered before they wander elsewhere.
First the cleanup, then the routine
Claim & audit
I make sure the profile’s yours and flag everything that’s missing, free.
Optimize
Fill it out fully and correctly so Google and customers trust it.
Post
Regular updates and photos that keep it looking active and busy.
Manage reviews
More reviews coming in, and every one of them answered.
What I actually do
No magic and no secret sauce. Four things, done properly and repeated every month, so your profile keeps earning the map pack instead of going stale.
Set it up properly
The right primary and secondary categories, service areas, hours, services and description, so Google knows exactly what you are and where you work.
Keep it active
Regular posts and fresh photos of recent jobs, so the profile looks like a business that's actually open, not one abandoned three years ago.
Reviews and replies
A simple way to ask happy customers for reviews, plus a reply written to every one. Review activity is one of the biggest things the map pack rewards.
Questions and messages
Q&A and messages watched and answered fast, before someone gives up and taps the competitor sitting right below you.
Works best alongside local SEO →. The profile and the site pull your map ranking up together.
Good questions
Let’s see how your profile looks today
Send me your business name. I’ll go through your profile and email you a short list of what to fix first, free either way.